Terms & Conditions


*UPDATED 8.27.23


We will use the information you provide us in the manner described in our Privacy Policy. If we revise our Privacy Policy, then the Program Rules will automatically refer to the revised Privacy Policy, and your continued participation in the Program indicates your acceptance of the revised Privacy Policy.
You will need your Program email address and password to access your member account. If someone does learn your password, then you accept full responsibility for any actions that person takes using your password.  

Custom 'My Ink'

Raw Threads believes in custom apparel to bring people together and we want to help you create products with designs that are meaningful to you.  When a design does not meet our Content Guidelines, we will make every effort to work with you to try and create an alternate design that complies with the guidelines below.  RawThreads regularly reviews these policies and updates them as appropriate based on feedback from our customers and team members.  Raw Threads has the sole discretion to reject any order.

Content Guidelines:

Raw Threads supports intellectual property rights by using authorized images and content, including those owned or legally authorized to be used by the customer.

Intellectual property rights of Raw Threads

Raw Threads is committed to the appropriate and legal use of the intellectual property of others.  Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs and written and other materials that appear on the RawThreads site (collectively the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Raw Threads.

Raw Threads is the owner of the RawThreads trademark; other trademarks made available through this Site, including logos, slogans, color schemes and design trademarks, are licensed for use by RawThreads from Institutions and other third parties (the Licensed Marks).

By using the Raw Threads Site you agree to limit your use of Licensed Marks to uses that are directly related to such third parties and to comply with any restrictions or conditions imposed on the use and access of the Licensed Marks by the third parties.  Raw Threads will notify you if your usage is in violation of such terms.

Products created using images available on the site should not be resold commercially.  In the event that you wish to resell such products, you agree to contact Raw Threads and verify the legality of reselling such products prior to doing so.  Designs created using the text tools and images available through the site are in no way the exclusive property of the customers who assemble such designs.

Raw Threads retains the right to display such designs or offer them (or variations of such designs) to other customers.

Returns Policy

Raw Threads prides itself on customer service and filling orders accurately and on time.  Raw Threads accepts returns and will refund payment if and when customers are disappointed in the following:
a.  the blank items themselves are materially flawed
b.  the quality of the printing is below a reasonable expectation

c.  the design of the final product is materially different from the final design submitted by the customer.

Cancellation Policy:

For Standard Delivery orders, you may change or cancel your order within twenty-four (24) hours of submitting your order.
For Rush Delivery orders (if rush shipping is available) (any order requiring faster delivery than a Standard Delivery order), you may not change or cancel your order.

Limit of Raw Threads Responsibility:

Raw Threads is responsible for acting only on those instructions sent to Raw Threads that actually are received and does not assume responsibility for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of any orders you send.  Raw Threads is not responsible for any losses or delays in transmission of orders arising out of the use of any Internet Access Service  Provider or caused by any browser software or any computer virus or related problem that may be attributable to services provided by any Internet Access Service Provider.  Raw Threads is not responsible should you give incorrect instructions or if your credit-card payment is not processed by your credit-card company.

Final Sale Products

All products marked as final sale, or that belong in our “Shop Here and Save” category are final sale – no returns and no exchanges are possible. All underwear, headbands and socks are final sale – no returns and no exchanges are possible.


Will you be further reducing prices as sales goes on? Just like other sales, it’s possible you will see lower prices as the sale goes on, however if you see something you love, we recommend you grab it while you can. We often run out of sizes very quickly. All warehouse sale purchases are final sale (no returns or exchanges), and we are not offering price adjustments, so grab your favorites while you can!

Mystery Packs

Mystery Packs are final sale. We do not offer size exchanges or price adjustments. We encourage you to make it fun and trade with your running buddies.

Does Raw Threads offer price adjustments? 

No, Raw Threads does not offer price adjustments.

Raw Threads Club Membership

The Raw Threads Club Program (the “Program”) is sponsored by Raw Threads (“RT”). The Program is designed to recognize our loyal customers through benefits for customers who join the Program. In order to take advantage of Program benefits, you must agree to the terms and conditions for the Program which are set forth in these Raw Threads Troop Program Rules (these “Program Rules”). By joining the Program, you agree to these Program Rules.
Agreement Changes
We may in our discretion change these Terms, Raw Threads, Conditions of Use and Privacy Notice, or any aspect of Raw Threads Troop membership, without notice to you.  We have the right at any time, in whole or in part, with or without giving you prior notice, to:
• change these Program Rules;
• end the Program and/or any specific Program reward or benefit;
• change, add or eliminate any Program reward or benefit;
• change the time you have in which to earn a particular reward or benefit; and
• change any other feature of the Program.
If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions.  YOUR CONTINUED MEMBERSHIP AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP. 

Raw Threads Club Eligibility

In order to enroll as a member of the Program, you must be a legal resident of the fifty (50) United States, be at least eighteen (18) years of age at the time of enrollment, and have an active email address. 
As a member of the Program, you may also be eligible for various benefits we chose to make available to some or all members. These additional benefits are subject to change, and may require members to qualify or otherwise be eligible before they can participate in the benefit. Any additional benefit will be subject to terms, conditions, limitations and restrictions related to the benefit; which benefit and the related terms, conditions, limitations and restrictions thereof will be communicated to you by us in a manner that we determine (which may, but is not required to, include an email to your Program email address and/or posting on your Program membership account page).

Raw Threads Club Limitations

In addition to the other restrictions of these Program Rules, the following apply:
• Each member of the Program must have a separate unique membership, which requires as part of the information requested at the time of Program enrollment, the member’s unique email address.
• Where rewards are provided in the form of a rawthreads.com rewards code, the reward code may be subject to additional terms, conditions, limitations and restrictions (for example, restrictions regarding use for specific types of merchandise), which additional terms, conditions, limitations and restrictions, if any, will be set forth in these Program Rules, on the reward code or communication from us transmitting the reward code.
• Only one (1) Program membership (i.e., one (1) Program email address) can be applied to a transaction and be eligible to redeem rewards or earn points and credit towards rewards.
• Rewards are non-transferable, and non-assignable, and cannot be shared, transferred, assigned or sold, including to family members, friends or other Program members.
• Unless we expressly provide otherwise, promotional offers received through the Program, including rewards, cannot be combined with any other offer, coupon or promotion, including any other promotional offers received by a member through the Program.
• Rewards cannot be used for gift card purchases or applied to a prior purchase.
• Program members accept responsibility for keeping account details current and accurate.

Other Limitations

• We reserve the right to accept or refuse membership in our discretion.
• You may not transfer or assign your RT membership or any RT benefits, including promotion codes for RT memberships or benefits, except as allowed in these terms.
• Raw Threads Troop members are not permitted to purchase products for the purpose of resale, rental, or to ship to their customers or potential customers using RT benefits.
• From time to time, RT may choose in its sole discretion to add or remove Raw Threads Troop membership benefits.

Fees and Renewal

The annual membership fee for Raw Threads Troop is stated in the Member Requirements section of our Raw Threads Troop page.  From time to time, we may offer different membership terms, and the fees for such membership may vary. The Raw Threads Troop membership fee is non-refundable except as expressly set forth in these Terms. Taxes may apply on either or both of the membership fee and the reduced shipping charges for Raw Threads Troop.
Only credit cards and paypal are eligible for payment of your Raw Threads Troop membership. Do not sign up for Raw Threads Troop with a debit card, PayPal eCheck or Raw Threads gift card. Also known as a "check" or "ATM" card, a debit card typically has the word "debit" printed on the face of the card.


    Reward codes may be used only by the member to whom the reward code was issued. We reserve the right to verify in a manner determined by us that the person redeeming a reward code is the person associated with the Program membership and reward. 
      Throughout the year, we may send you special offers. These offers are subject to change, and may require members to qualify before they can earn and/or redeem the offer. Such offers may or may not have requirements to earn such rewards, and will be communicated to you in a manner that we determine (which may, but is not required to include, email to your Program email address and/or posting on your Program account page on the Program Website). The terms, conditions, limitations and restrictions applicable to a particular offer will be as stated on the notification of the offer (e.g., on an email) and/or on the offer itself (e.g., a coupon).

        Membership Cancellation

        If you would like to cancel your Program membership and account you may do so at any time. You may cancel your Raw Threads Club membership any time by sending an email to club@rawthreads.com . If you cancel within 1 business day of signing up for a membership, we will refund your full membership fee. We may charge you (or withhold from your refund) our regular prices for benefits used by you and your account during this 1-business day period. If you cancel at any other time, we will not refund your membership fee.  
        As soon as your Program membership and account are cancelled, all benefits associated with your membership will be cancelled and forfeited; without limiting the foregoing, all rewards earned and not previously used will be cancelled and forfeited.
        If you decide you want to join again at a later date, you can do so at any time, subject to then applicable terms and conditions; provided, however, you cannot join the Program more than once during any twelve (12) month period.


        We reserve the right to cancel the Program and all rewards at any time and may terminate your Raw Threads Club Membership at our discretion without notice.  If we do so, we will refund you a proportional amount of membership fee at our discretion only if you have not made an eligible purchase or taken advantage of Raw Threads Club Benefits.
        However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of the Raw Threads Troop membership, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.
        As soon as your Program membership and account are cancelled, all benefits associated with your membership will be cancelled and forfeited; without limiting the foregoing, all rewards earned and not previously used will be cancelled and forfeited.


         This website is operated by Raw Threads Athletics. Throughout the site, the terms “we”, “us” and “our” refer to Raw Threads Athletics. Raw Threads Athletics offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
        By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
         Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
         Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
         Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

        Virtual Races Waiver Agreement.

        In consideration of you accepting this entry, I, the participant, intending to be legally bound do hereby waive and forever release any and all right and claims for damages or injuries that I may have against the RawThreads.com and Celebration Marathon, and all of their agents assisting with the event, sponsors and their representatives, volunteers and employees for any and all injuries to me or my personal property. This release includes all injuries and/or damages suffered by me before, during or after the event. I recognize, intend and understand that this release is binding on my heirs, executors, administrators, or assignees. I know that running a road race is a potentially hazardous activity. I should not enter and run unless I am medically able to do so and properly trained. I assume all risks associated with running in this event including, but not limited to: falls, contact with other participants, the effects of weather, traffic, and course conditions, and waive any and all claims which I might have based on any of those and other risks typical found in running a road race. I acknowledge all such risks are known and understood by me.
        I certify as a material condition to my being permitted to enter this race that I am physically fit and sufficiently trained for the completion of this event and that a licensed Medical Doctor has verified my physical condition.
         By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
        You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
        You must not transmit any worms or viruses or any code of a destructive nature.
        A breach or violation of any of the Terms will result in an immediate termination of your Services.
         We reserve the right to refuse service to anyone for any reason at any time.
        You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
        You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
        The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
         We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
        This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
        Prices for our products are subject to change without notice.
        We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
        We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
        SECTION 5 - PRODUCTS OR SERVICES (if applicable)
        Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
        We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
        We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
        We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
        We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
         You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
         For more detail, please review our Returns Policy.
        We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
        You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
        Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
        We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
         Certain content, products and services available via our Service may include materials from third-parties.
        Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
        We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
         If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
        We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
        You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
        Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
         Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
        We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
        In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
        We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
        We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
        You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
        You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
        In no case shall Raw Threads Athletics, LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
        You agree to indemnify, defend and hold harmless Raw Threads Athletics, LLC and RT Ink, LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
        In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
        The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
        These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
        If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
        The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
        These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
        Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
        These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of Florida.
        You can review the most current version of the Terms of Service at any time at this page.
        We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
        Questions about the Terms of Service should be sent to us at

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